Reform Monitoring System at HJPC

Within the EU4Justice programme, funded by the European Union, PING implemented and deployed the Monitoring and Evaluation Information System (MEIS) for the High Judicial and Prosecutorial Council of Bosnia and Herzegovina, in cooperation with Expertise France.

The project focused on establishing a structured and transparent framework for the strategic monitoring and management of reform activities, their progress and outcomes, as well as clearly defined roles of institutions and stakeholders within the judicial system.

The Challenge Prior to System Implementation

Monitoring judicial reform processes involves managing a large number of objectives, measures, activities, and deadlines, often distributed across multiple institutions. When such data is maintained through separate databases and fragmented reports, it becomes difficult to ensure a clear and reliable overview of current statuses, stakeholder responsibilities, and strategic direction.

MEIS was introduced to centralise and standardise relevant data, transforming it into a structured and accessible tool that supports progress tracking and informed strategic decision-making.

What the System Enables in Practice

MEIS was developed as a central platform for planning, monitoring, and evaluating reform activities. In practice, this allows institutions to:

• Plan and track reform objectives, measures, and activities
• Clearly identify the responsible stakeholders and the implementation status
• Monitor progress through predefined indicators
• Maintain linked documentation without parallel record-keeping
• Generate reports that provide actionable insights, not just aggregated data

A dedicated module is focused on donor contribution tracking. The system enables mapping donor-funded projects to specific activities within the Reform Programme, as well as categorising them by thematic areas. This allows institutions to identify where donor initiatives directly support reform objectives, detect overlaps between initiatives, and highlight areas requiring additional support.

Project Delivery Approach

The system was implemented through a phased approach, with continuous collaboration with end users throughout the process. Functionalities were introduced incrementally, accompanied by regular testing and adjustments based on feedback from real operational environments.

The process included requirements analysis, system customisation and configuration, testing, migration of relevant data, user training, and support during the initial production phase. This approach ensured a stable implementation and alignment of the system with the institution’s day-to-day operational needs.

Value Delivered

With the introduction of MEIS, the institution gained improved visibility into reform activities and their progress. Information became more structured, reporting became more consistent, and manual work was significantly reduced. Most importantly, the system established a foundation for decision-making based on structured and up-to-date data.

Role of PING

PING was responsible for implementing and operating the system, including solution customisation, user training, and production support. Throughout the project, the focus was on ensuring the long-term sustainability of the solution.

Why This Project Matters

In the context of judicial reforms, such a system enables structured and strategic management of reform activities, supported by clear visibility into measurable results.

For PING, the role of implementer in this project represents both a professional responsibility and a confirmation of trust in our approach to delivering complex institutional solutions.